Phone: (805) 893-2177. https://ttlc.intuit.com . The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. Find a tax pro in your area and see the tax-related products they offer. Typically within 48 hours of the IRS accepting your return. We reduced the cost to taxpayers in 2022 and costs are staying the same for 2023. 13Separate fees apply for the Marketing Pro service. I worked for the I.R.S. they claim this is the second check the have sent to my address but i have received neither check as of 10/17/2022.. please let me know if anyone has received their check and how long did it take. Is this some kind of scam?I don't need a "middle man" handling my refund, holding part of the funds and having access to my bank account info. Software Purchase Assistance advances provided by Green Dot Corporation. do you understand now? If this is not fixed by tax season I will be filing a lawsuit. Call me to let me know its done its been a whole month! 3 Based on cost for post-acknowledgment refund advance. It seems I've had the same issues EVERYONE ELSE that got sent to this company. I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. The IRS Has instructed TPG to not release the refund till 2/9. Get more info here. ERO must be eligible and approved by Republic Bank & Trust. I am owed $2,457 from TPG and still have not received the check in the mail. acceptance if you e-file with direct deposit. Refunds may be delayed even longer for other reasons. Something need s to be done and this bank needs to answer phone calls. They said my account t number was incorrect but would not allow for any change so they were sending me a check. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. However, we are don't have access to your refund situation. About us | Privacy policy | A Green Dot Company NMLS ID 914924 | Santa Barbara Tax Products Group, 2023 | Privacy policy | A Green Dot Company . However, the IRS has not begun to process returns as of yet. Available while supplies last. Dont use turbo tax or anything affiliated with sbtg ! Unfortunately because of my experience with this bank I will no longer be doing business with TT - while TT has been good to work with SBTPG has been awful - their customer service agents are rude and most of them cant give you any details or the information changes from person to person. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. Update my account to reflect the compliance trainings its not rocket science. Refundo's Refund Advances is the game-changer that lets clients access their money in minutes. I filed a bbb complaint as well. Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. 2/9 dd and Santa Barbara website says sent but nothing on my end. Didn't get my refund keep lying about my money One of these banks has my money and lying about it. *Available with the free Google or Facebook integration. A whole month and issue is not fixed. Federal/ State refund amount. Im just gunna try to be patient (and that is not a strong suit of mine ) because well i don't have any other choice. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. Over the course of 10 months I've filed Form 3911 with two different IRS agents. Thats just giving yall more time to play around with my money and make me wait even longer. The current fee is $10 per check. Bank fees come from specialized banks or processing companies that put together programs for tax preparers and their clients.UltimateTax recommends working with Santa Barbara Tax Products Group (TPG) & EPS.Both of these have been in the industry for many years, and are stable and secure providers of this service. The current fee is $10 per check. My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. Whether accepting credit or debit payments online or in your office, offer payment options that work for your clients. TaxAct, Inc. gets fees from some third parties, including Republic Bank and Santa Barbara Tax Products Group, LLC (TPG), that provide offers to its customers. Santa Barbara TPG is integrated with industry leading tax software providers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. TPG sent my tax return to an account that was closed. Lock in the best software renewal costs without paying out of pocket.10, Get up to $40,000 in cash flow to help with season startup expenses. I filed my taxes through TurboTax in January 2022. The IRS processed and funded my refund and somehow my bank returned it. what was the 117.00 they charged you for? 4 Customer must obtain a Refund Transfer (separate fees apply). Before requesting a refund, confirm your course (s) were dropped and eligible for a refund. Web To keep you informed about the status of your refund payment please use the following tools which are updated in real-time. Web What tax Company uses civista bank. As a Green Dot Company, Santa Barbara Tax Products Group makes paying for tax preparation easier and provides fast access to your tax refund via convenient payment methods. A Green Dot Company NMLS ID# 914924 | Technology Privacy Statement, Tax preparation fees are paid from the refund so there's nothing to pay up-front. Web 1 This product provided by Santa Barbara Tax Products Group LLC enables certain deductions from the account to be processed. Show Password. They have Hi, For them to send my refund back to the irs.. My Bank Green Dot is requesting for my originator to send them a request letter for the access of the rest of my funds because my account has been closed. Calls back to the IRS and then to GreenDot bank, which is what the routing number is assigned to. and FINALLY I discovered this link and the fact TurboTax is aware of the issueand since i'm on the line with support now and asked the support staff member.this issue has NEVER BEEN DISCUSSED with their support staff, they are still being told to give the standard BS that Santa Clara send refunds within 48 hours of being receivedthey got mine 3/16/22 and are still holding it. Over 70% approval rates. Why? We'll help you get started or pick up where you left off. Usually pay up front but didnt want to go over my weekly budget as Im really pinching pennies these days hoping the housing market crashes soon. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Website. my refund to Civista Bank on /24/2022 in the amount of $551.79 . What is going on with this bank? Check Status of IRS Refund. I need my money ASAP. View help center. Mist without their knowledge or consent. - Intuit. Tpg shows a check supposed to have been issued but I have since moved and did a forwarding of mail but still nothing. folks. I am missing $238.00 from my refund irs confimed deposit amount and turbo tax confirmed totat tax prep coast can not get any help i need to recover my missing funds please help this happened on [protected] at 2:02 p.m. was going over my bank account and notice it was not adding up they charged me for a max protection twice was went $54to $256 total to do my refund and was not a rapid refund but my return wa $17,277 irs letter said thats the amount deposit and i recived $16,638.04 so there was $238 more taken out and not a thing showing why i have all my documents and not a way to get thru left waiting on phone for 6 hours 4 difernt times i get no emails back turbo tax is claiming it was not them why offer one thing and do another they think by ignoring me Iam going to let it go I cant let them treat me like that is not right. Get a no cost loan and purchase your tax preparation software today. They "sent" me a check in March that I never received. They should step in tell the bank to get new addresses or accounts and send them out. Do u have a way to connect outside of here? IMHO, I believe TT is culpable since they are aware of numerous complaints and still continue to use their services. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining refund amount is issued to the taxpayer. Username. You can follow the instructions in this linkhereto contact SBTPG. I want my money in my bank account or in my mail box. There's no ERO fee* when clients receive an IRS acknowledged advance on a GO2bank Visa Debit Card. I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued. Skip the wait to get paid with a fee advance. Desired outcome: Did you get yours yet? They claim on their website that they "never hold refunds and issue the money immediately". Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. 17. I cannot believe people like the person I just spoke to are the ones who are handling our money. Share your photos and videos with others to prove the truth of your words. My Tax Refund Express. They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. Anybody receive their refund today? Please click the links, listed below, to find information on the status of your refund with Santa Barbara Bank. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (a. Santa Barbara bank) who handles TurboTax tax refunds. I filed my taxes through TurboTax in January 2022. I even checked to see if I was issued a TurboTax Prepaid Visa just in case the funds were somehow deposited there (mind you Ive only EVER elected direct deposit into my own bank accounts) but nope, moneys not there either. The call won't go beyond that, so there is zero way of making contact. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. They should be shut down! Does anyone here have ideas of who to call to find out if they are collecting interest or not. How to login for the first time. Your client's tax preparation fees are deducted from the refund proceeds so that your client does not have to pay out-of-pocket. The Bureau of Fiscal Service may need to review your claim before they can re-issue your IRS refund check, which can take up to 6 weeks to complete. Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below), Enroll with TPG - complete the enrollment application throughyour tax preparation software or software provider's website, Receive confirmation - TPGwill notify you by email once we have received your information, Complete your setup - follow email instructions from TPG to complete your setupand compliance training. Our EPS program is a cheaper program for your clients. Currently, check cashing at Walmart is not available in NJ and NY. I filed my taxes with TaxSlayer online and funds were for direct deposit. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. IRS told me the refund should be funded to Barbara bank on Mar 1. Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. They don't want to answer it for some reason. They are using the fact that we owe them money for filing our taxes as an excuse to withhold it as long as they can. they already transmitted the funds to the bank friday morning. Enrollment for Refund Advantage and Santa Barbara Tax Products Group are now open for tax year 2022. [protected], Desired outcome: TPG Products only option is to contact Green Dot because they recently unknowingly discontinued the services for request letters. Free marketing resources and premium displays, Big changes to our tax refund advance loan, TPG now offering tax debt resolution services. Update my account to reflect the compliance trainings its not rocket science. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! Your website includes a secure client portal for exchanging documents with clients. Currently, check cashing at Walmart is not available in NJ and NY. I checked and still Unfunded even the refund was sent out on Feb 24 by IRS. Our mission is to provide taxpayers with best-in-class products and to help tax professionals grow their business while at all times holding ourselves accountable to the highest standards. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund. This product is not a loan. If your tax refund is taking. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. 24 hours after the IRS accepts your e-filed tax return-OR-4 weeks after you mail your paper return. IRS and the Inflation Reduction Act of 2022. Desired outcome: Please consider before using TurboTax for your tax refund!!! Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below) Enroll with TPG - complete the enrollment application through your tax preparation software or software provider's website. To log in, the taxpayer will need to enter the primary taxpayer's SSN and the expected . Offer cash before they can access their refund.4,5 There's no ERO fee* when clients receive their refund and post-ACK advance loan on a GO2bank Visa Debit Card.6. Chime bank. Fees were taken out more than once but no check was EVER mailed. In order to track your refund, I've tried contacting the irs, turbo tax, and tpg and can't get through to anyone. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Enroll in our standard Refund Transfer program and we'll ship a free marketing kit to you. I will seek legal action. The IRS processed and funded my refund and somehow my bank returned it. Desired outcome: Web What is CivistaBank. . You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund. IRS sent my refund on Feb 24. You can sign back into your Its ridiculous at how many people are complaining about the same thing. Whats really going on. THEY OWE ME $5.531.80! Collect fees all year long for professional services you offer.3, Compete with large tax offices and attract or retain more clients with a tax time advance. Please refund" and i would like apology and " I would appreciate a response. Tax refund and e-filing are required in order to receive Refund Transfer. And free tax is suppose to be free. Web 1 Refund Transfers are deposit products using Civista Bank Member FDIC that enable certain deductions from the account to be processed. I Got My Refund. Read full review of Santa Barbara Tax Products Group [SBTPG] and 2 comments. Get the latest Notices and Guidance. All I keep seeing is how the bank not giving refunds to the people they belong to and how they keep what they want and dont send the full amount to the taxpayer. 4 Pre-ACK Fast Cash Advance available Jan. 2. Refund Transfer - Give clients a pay-by-refund option and collect tax prep fees from your client's refund. My Tax Refund Express. Offer and terms subject to change at any time without prior notice. Find Ilustre Municipalidad De Santa Barbara, Municipalidad De Santa Barbara tenders on No. Here are some other reasons you may have received this email: An incorrectly entered bank account number in your direct deposit information Learn more. Tax refund and e-filing are required in order to receive this product. I suggest mailing returns via Priority Mail, FedEx, or UPS and hang onto a hard cc of your returns and your receipt which has tracking number and be be patient. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). Ask your preparer about other IRS e-file options, some of which are provided at no additional cost. Checking the status of your 2022 tax refund isn't any different on the TPG website. They just dont care. 2 AutoCollect is an optional service provided by Santa Barbara Tax Products Group, LLC. You can check the status of your 2022 income tax refund 24 hours after e-filing. The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. All of my money deposited into my account immediately plus the $10 fee. Clicking that email link will take you to the Setup my account page and your email address will be pre-filled on the page. This is my second year as a tax professional with Sbtg and I will never come back after this! We are aware that this is a difficult situation for you. Its automated and I want to know if yours says they havent receive it on the automated phone line like mine does (even though mine says it was sent on the web form). IRS tax refund deposit must be received by 5/31/23. Have you already created a user ID? I'm sorry this is happening. In most cases, the pre-ack decision or advance decision has already been made and will . Your software provider will transmit . and any check info on dates cuz theres tracking to it. If you used TPG on or after 2022 log in using the same username, password and email address that you used to initially create your login profile. + Checks up to $7,500 cashed for a cost up to $8. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. The way to get them to answer is to call the number, put in your info like normal, after it's done telling you your status you wait and I think it's "2" that you have to push (the one that says check the history or whatever ), then after it checks your history it will ask if you want to speak to a representative, just hit the button for that. They said my bank rejected it and the bank states they've never even been tried to deposit it. 234234. High loan approval rates means you enjoy more happy clients and more positive word of mouth. Learn more about where checks can be cashed.3, Cashier's checks issued by TPG may be cashed at over 11,000 locations nationwide, + Checks up to $7,500 cashed for a cost up to $84, + Available at participating Walmart stores thru December 31, + Available at any Wells Fargo bank location thru December 31. This comment was posted by a verified customer. This is the company's issue and it makes them seem very shady. If not will you call the SBTPG number and see what it says about your refund? 6 Available to tax professionals enrolled in our standard Refund Transfer program. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. I have not been told about the form and getting it notarized when I finally get ahold of someone again I will ask about that. Now I'm being told my refund was sent back to IRS on 10-21-22 but as of 1-23-23 the IRS has not received it. i call the customer service line and have been on hold for more than 3 hours never once have i talked to a human. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement. Yep same here but since 1/25.. crazy! Currently, check cashing at Walmart is not available in NJ and NY. Greendot hasnt responded to the inquiries, however Im calling to update them about SBTPGs involvement too since I was unaware at first. I am having the same problem with this tax product group. Web You too can get your refund in your bank account by the next business morning or even sooner in some cases. Taxpayer pays a separate fee for this service. 11 Must opt-in by December 31 to qualify. I need to have my money refunded to me. For them to send my refund back to the irs.. They just keep saying to fill out some form and get it notorized and send it back to them to get a new check issued. They provide the best bank products for tax professionals. Phone:+880 1884-519601 Email: pineappleexclusivebd@gmail.com. $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund . Web Heres when to check for your Refund Status. Web Heres when to check for your Refund Status. account to see the refund amount. Desired outcome: Enrollment is now available for Santa Barbara TPG and Refund Advantage. They are all liars, they will hold your money and lie on the irs! I will never file on line again. You can choose to enroll for Pay-by-Refund at your convenience either through your My Account login or within your software (ProSeries, Lacerte, or ProConnect). FAQs; Track Order; Contact Us Fingers crossed! Santa Barbara Rejects 1972 and 1652. They didn't do that. I would appreciate a response, and my money refunded to me. Refund Transfers are not loans. Advances subject to approval. 2022 D & H Tax Service Inc. All Rights Reserved. The other one I spoke to hung up on me, I'm not trying to be rude to these people either, it's the questions I'm asking. New comments cannot be posted and votes cannot be cast. Every time I call their customer service, I am told the check will be issued that day-- it has been over 3 weeks and still no check. What's the status of my refund? Pre Season Funds available only to prior TPG clients. If we or our partners detect unusual activity in relation to your account or filing, we'll notify you to make sure that you recognize the activity. Now I have moved and they will not change the address. Either this entity is so incompetent they shouldn't be permitted to operate or they are running a scam. The refund bounced back to them when your bank rejected it, and then they sent it to you. Once you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa . $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. Lol. 7 Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. Please allow 3 or 4 days after e-filing your 2020 and 2021 tax year returns. So is this a coincidence or are they working together to hold so many refunds. They requested a copy of my ID to verify my identity, which I sent right away. Web Please notify us at 8006049368. Fees apply. Once TPG receives the refund, your fees are withheld and paid by direct deposit. 12 Available to returning clients with 100+ applied Refund Transfers. Usually pay up front but didn't want to go over my weekly budget as I'm really pinching pennies these days hoping the housing market crashes soon. Your Clients Will LoveRefund Advances. I filed on the IRS website with free tax. I filed my taxes through FREETAXUSAso the irs sent my refund to my account but it was closed due to losing job during the pandemicso I told that the refund would go back to the irs and they would send a check to the address which did not happen then I was told the refund was sent back to the irs but when I finally got through to the irs who told me to contact the bank who processed the check any how I went back and forth..then i sent a email to freetaxusa because i Civista Bank Economic Impact Payments Made By Direct Facebook. My 2020 taxes was filed with free tax USA. Judging from the number of complaints, I am led to conclude the latter. These reject codes indicate a mismatch between the dates that a pre-ack or advance loan application was processed, the date the return was processed by the IRS and the date that the IRS acknowledgement was received. Santa Barbara offers your clients an opportunity to receive their Federal and State tax refund proceeds in 7-15 days or less. Don't send clients to a competitor. On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. Available to new and existing TPG clients starting in November.11, Get an advance on your tax preparation fees so you get paid in days, not weeks.