Disconnected it for a few days thinking it was probably not going to connect again. Turn your light on. They pair, work for a short while and then the server is unresponsive. Amazon was of little help. After that you can follow the instructions below to pair Alexa with your Sengled light bulbs: Open the Alexa app on IOS or Android device. I have the best Wi-Fi I can get!? I noticed I had a firmware update for the Sengled hub, tried that, no fix. - It will send you to pairing mode with Alexa, wait until its finished. Ive gone through multiple days of diagnostics moving my hub, changing the channel on my wireless router, swapping out some of my Zigbee bulbs for Z-wave bulbs, adding a Zigbee repeater outlet, etc Recently, I removed the Singled bulb from my network altogether and for now everything appears to be working well. I have put the bulb into paring mode (flashing light) and activated the app to look for new devices. Utter crap product. Anyone else experiencing this? If done properly, the bulb will flash three timespausethen blink once. They are Sengled smart bulbs, no separate smart hub is required when connected to Echo 4th, Echo Plus, Echo Show 10. So, even if youre unlucky and run into a few road bumps, Sengled support has got you covered with complete guidance. I just got two of the multicolor LED bulbs as well and I cant for the life of me get them to pair. Send the other one back, Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Soft White. I reset almost on the daily and start all over. Step 1: Remove the plastic bag from the bulb and plug it in. PROMOTIONS. Ive used 2 of Sengleds color changing bulbs for over a year and no problems, but now I have 2 plain white that is supposed to dim and they are both unresponsive. 11 Tricks To Reconnect Sengled Bulb & Alexa. Sylvania Bulb Not Responding (Here are 6 Tips To Fix It). The bulb then flashes a couple of times as if it became paired, but the bulb never appears in the app (either in list of devices in a room or discovered devices. Also, those who are not comfortable with using a mobile app due to limited understanding of technology or visual issues. SUPPORT. Set the Bluetooth accessory in pairing/discovery mode. I thought Id update this a bit since I just went through this process after resetting all my devices after a move. Sometimes, the fix here is as simple as power cycling the device. If the suggested fixes dont work, try unplugging ALL of your echo devices (or whatever you have) and plug them back up. If youve got it added to SmartThings, run a discovery within the Alexa app. then start pairing them up on APP. . 1 Add the Sengled Service to Alexa. My 3 Sengled bulbs take turns to lose connection. In the Alexa app, go to the menu and select "Skills". I actually had rebuilt my Zigbee network and devices about a week ago before today there were massive drop offs of Sengled bulbs again, so I will probably not call it fixed until at least a month has passed. I have added it back twice by doing the reset procedure of turning it off and on 10 times, which then becomes available to add back with the original device name. This is happened so many times that its not worth the effort anymore. It is responding fine to voice commands but will have irregular rhythms of turning on and off and changing the brightness percentage. Each A19 smart bulb multicolor serves as a signal repeater, so that even if a Bluetooth light bulb is out of reach from the Alexa Echo device, it can still be controlled using the Mesh network. Sengled Bulbs are ZigBee devices and dont require exclusion. . Bulb Color . At the top of the "My lights" list select "Connect new lights "; in the screenshot below disregard the "Lux" entries as these are existing bulbs already . If everything goes well, you will have the new device within the same week. I have used a total of 10 bulbs, in conjunction with Google smart speaker devices. A regular light switch may not be fast enough. They might last a couple days but then go unresponsive, if not sooner. There might be something wrong with the power supply, especially if youre using a dimmer switch. Finally I tried setting up the light bulb with it in the same room as the hub and it was found and added immediately. Simply turn off the bulbs and dont turn them on until your Sengled Home app tells you to do so. Fingers crossed otherwise I will be switching out for a different brand, FREE Smart Home, Home Automation & IoT Tips. [Conversely, you could add the bulb via the Alexa app by: opening the Alexa app, tapping on "Devices", tap the "+" at the top-right of the screen., tap "Lights", then, tap "Sengled". The Sengled light bulbs are smart light bulbs, available to use without a hub or attached to other smart devices, but much more powerful with another device. Compare Hubitat Vs SmartThings Which Ones Better? (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). These bulbs are absolutly horrible , every other day unresponsive , i am done with them , waste of money ! Just wait for them to respond and follow their every instruction step by step to sort out your issue. I was tempted to buy a few more at the start when it worked but glad I didnt. They work one day.. unresponsive the next or sometimes even sooner. They worked at first so I bought more. Corporate Offices. SmartThings hub "Secure mode" is "Off". Now nothing. Instead, remove the bulb from the fixture and install it again after five minutes. No problems. Alexa, Turn on the ST19 Sengled smart bulb). We recommend starting with more than one to get the most out of your mesh lights or products. Just to clarify a bit, you do need to toggle the lights very quickly. One of the most common issues with any unresponsive piece of technology is the connection the receiver (the technology) holds to the sender (often your phone, a remote, or smart hub). Model B11 N11. However, if you are unlucky and the device is in rough shape, then getting a new unit is the only option. Create an account to follow your favorite communities and start taking part in conversations. Monday-Friday Step 2: Remove the backplate from the grid, and here you can see it has a 3-pin connector. But I wanted to pass along what I saw at the Sengled site and how I found the option in the Classic Smartthings app. I did not and do not plan on getting any Sengled app to get this to work. But it still wont connect. Next, you need to check the bulb for hardware issues. What I have just discovered is that Im able to turn it on and off from Smartthings even though its Unavailable! And I used it in my kitchen. Rebooting your Sengled smart bulbs may fix the issue and bring it back to connect with your voice assistant. YI Camera Not Scanning QR Code? I've done this a number of times, but recently it did not work. In 2016, the idea of controlling a light bulb from your smartphone is old hat. Note that it is Bluetooth. Their smartest smart bulbs are $10 cheaper than the arguably top-of-the-line LIFX bulbs and they also offer the Pulse, a pair of bulbs containing an LED light source and JBL Bluetooth speakers for . So, how to fix a not responding Sengled Light Bulb at home? As mentioned above, connect the generic way. Sure, you could screw smart bulbs into your fixtures, or plug a couple of lamps into smart plugs and call it a day, but if the light fixture in question is controlled by a dumb switch, you'll never be able to control that smart bulb if the switch is in the off position. I think this is out of date however, and the text of what they say is what you need to do, basically you need to disable Secure Rejoin, which means Insecure Rejoin should be ON. Smart Sengled Home - Control the bulb through the Sengled Bluetooth app (iOS and Android) to manage the . Havent had to reset them. . If anyone has any suggestions for getting over this problem Id love it so I dont have to return these or buy the Sengled hub as I plan on adding a lot of smart bulbs pretty soon and the price point for these seems to be the most reasonable. The hub will initiate a search and when it finds the bulbs, they will blink again but there will be nothing in the app itself. Follow the next steps to reboot it: resetting your Sengled bulbs is a great idea if the previous solutions dont work with your Alexa, in order to reset it follow the next instructions: The Sengled bulbs work on 2.4Ghz and so your internet has to be on this frequency if you have a dual-band Wifi that includes 2.4Ghz and 5Ghz which is the case for the newest models you have to turn Off the 5Ghz during the setup process. However, you will still need to provide the customer care team with proof of payment. The light will flash twice, indicating it's ready to be setup. Contacted Sengled support they told me to unlink my account for 1 hour, and also unplug alexa devices for 10 minutes. This enables you to control your smart bulb with the help of voice commands. - Leave the bulb on and disconnect your Alexa device for about 30 seconds. I have two 100 watt sengled bluetooth bulbs that are connected to one Echo and one Echo dot. As long as the IDE still is working, you might check there to see if there device is still listed. You can force your ZigBee devices to rebuild their mesh by powering off your SmartThings hub for 20 minutes. 4. Grab the mobile device you have the Amazon Alexa app installed on in order to get the Sengled service added. (You do this by turning it quickly on and off about 10 times, leave it on and if you did it correctly it should blink 3 times if it doesnt, just try again) It can't even be reset for some reasons and support site does not offer any other ways to resolve the problem. The bulb should flash a few times. Select your device. This article will be covering the most common issues with a Sengled light bulb and the best ways to fix them. I wish I had seen these reviews before I bought them. Model B11 N11. The connection can be caused by an issue in the receiver or sender, but if they both work in other places or with other devices, then the issue may be in the connective service itself. Pricing for the . Some of the steps Ive taken already are: My hub is in the same room as the bulbs so I cant really think of any reason that it wouldnt be able to find them when the water sensors are in the basement and connect with the hub with no problem. So, if you cant seem to get the connection right, just remove these accessories from your unit. I have mine hooked up to Alexa they will work fine for 1 to 3 weeks and then one day I make a command and they loss connection to the server while everything else works fine off my server. The connection line that strings these two together is going to be cell service and your Wi-Fi (wireless internet) or just your Wi-Fi if you are home. I have three bulbs. So glad when they update without testing. So my experience is that while turning Device Health off helps, it does not fix this problem in and of itself. So, if youre in the same boat, just check for hardware issues and get a fresh piece. First I recommend disabling the Do Not Disturb mode on the Alexa app to be able to receive notifications about your bulb on Alexa enabled devices, and heres how to do it: After that you can follow the instructions below to pair Alexa with your Sengled light bulbs: Now youre able to control your Sengled light bulb from all Alexa-enabled devices just with your voice. Last time I found I dont need to delete the bulbs from ST app. Im going to try that after I get it back online. I think the above bulbs were Zigbee or WiFi but if you get a new bulb you might get this type. Ive also found many of my Sengled bulbs required 2 factory resets to fully flush out. Ive had 3 sengled bulbs for 3 years and theyve never lost connectivity with the ST hub. 5 Steps To Transfer Ring Camera To A New Owner. Device is recognized but device didn't pair. Sengled BT App enables you to easily bundle your smart LED lightbulbs into pre-set rooms.You can set the name of the lightbulbs according to the purpose. Here's how you set up your first schedule with your smart bulb: While on your bulb's screen in the app, tap Schedule at the bottom. 5 Steps To Transfer Ring Camera To A New Owner. Id reconnect them and they would go down again shortly afterwards. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. I like the promise of smart bulbs, but I dont want to make a career out of troubleshooting poor tech. Subscribe . I have a Sengled light strips and cant get SmartThings to recognize it. It connected and worked 2 days. Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Soft White. This does not mean that you only turn off the bulb. Work form a while then become unresponsive. Hi all, new to the forum but Ive had the 2018 hub for a while - only had 2 water sensors connected but now Im trying to expand my devices. Tried it many times and it never worked. Make sure you dont wait between turning them off/on, and make sure that in the last repetition, the bulb is in the turned-on state. To reset a Sengled bulb, turn the light off and on 10 times (best to use a light switch or power strip for this). All bulbs on the Alexa App showed them as outlets instead of bulbs. Ensure Your WiFi Connection Is Working Properly. Copyright 2023, Smart Home Generation. I am uncertain if this will fix anything, but I did finally find this feature in the Smartthings Classic app. Other than that, Sengled's new health-monitoring bulb comes equipped with top-of-the-line specifications. Hoping someone out there has the magical answer. Wyze Thermostat and C-wire (What You Need To Know?). Best PS5 Games; Best Xbox Series X Games; Best Game Consoles; Best Refrigerators; Best Robot Vacuums; Versus; I know this is an old thread but just went through Sengled issues. Interesting, only negative reviews here. The hub will initiate a search and when it finds the bulbs, they will blink again but there will be nothing in the app itself. 7 Ways To Fix Kasa Light Bulb Not Working With Alexa. Setup with Sengled Bluetooth Mesh App. - Smart Home Generation. It will flash white a few times, and then it'll flash blue, red, and green. If I do the off-on-10-times reset, Echo finds it again but then loses it almost right away. Based on these reviews, Im not even going to try resetting them. Few more at the Sengled hub, tried sengled bluetooth bulb not pairing, no fix, Home Automation & Tips... 60W bulb Bluetooth Mesh Works with Amazon Alexa app, go to the menu and select quot. 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