Be sure to use the email address that the tickets were sent to. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. You can access DoNotPay from your web browser. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. These people are thieves and liars. The good news: Vivid Seats is sending your other ticket. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. About Us; Staff; Camps; Scuba. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. Please refund me the differance between what you charged me and what the tickets actually cost. If your request is denied by the ticket reseller, you should file a complaint. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. No. Yes Bought the day before event I didn't want to cancel the order. If you entered your email wrong or your shipping address, not to worry. Shame shame for all the people you have messed with and hurt. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. Log into your Vivid Seats account and click the Order History. . covered seats metlife stadium. I just want the Tickets I spent over 2 thousand of my hard earned money on. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. How Do I Find Out if the Event Is Canceled or Postponed? is an independent online ticket marketplace based in Chicago, Illinois. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 4 Select "Update Email Address" and enter your desired email address . I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) Can I contact the seller to negotiate the price of tickets? The company has previously. I still havent received my tickets. 252 Sharp Street, Cooma, NSW, 2630. madden 22 strategy cards list. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body The total price was $1405.95. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. 3 Select the "Profile" option on the left sidebar. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. I do expect a responce and an apology for this overcharge. 1. Value 245. 2021 Vivid Seats Ltd. All rights reserved. When should I expect my tickets? Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. From over pricing. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Promo codes for first orders. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. The market price provided by Vivid was over $500 per ticket. Wondering what else DoNotPay has up its sleeves? Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. Desired outcome: Did you find it helpful? Yes! Clicking the link inside this email. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. Share your photos and videos with others to prove the truth of your words. How do I know if the seller has confirmed my order? If the tickets were . Make use of the interactive seating chart to quickly find seats in any desired section. Finally, you could appeal to your credit card company . What types can't I sell? Livid With VividHow To Demand a Vivid Seats Refund. None of the options worked for us NEVER will I use this company again. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Time, location, availability, and demand can all affect a ticket's pricing. In my eyes I trully beleive you are a rip off company. I purchased tickets to the motley Cre concert in Seattle in 2019. Yes The tickets were in TTC3 seats 30 and 31 in corner. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue Is it possible to split an order between multiple forms of payment? The following is a chronological timing of the events that occurred: On December 13, 2022, I received the tickets from Vivid. Can Vivid Seats purchase my tickets from me instead. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. This review was chosen algorithmically as the most valued customer feedback. Use them to avoid the scummy practices that some companies use to draw in customers. I bought some tickets to a Disney on Ice show for me and my daughter through their site. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. Once tickets are listed, Vivid. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. What do I do? Will I get them before my event? The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. I don't expect they are willing to give an apology. 2021 Vivid Seats Ltd. All rights reserved. Vivid nor Ticketmaster seem to care about my issue. Can I have my tickets delivered via email or held at Will Call instead of being shipped? Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? 1. Request to speak to a Vivid Seats agent. Can I bring a camera, food, drinks, or lawn chairs to my event? Click here to see how. If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. GetHuman features available: Current hold time. Submit a complaint and get your issue resolved. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. Do I need to bring this to my event? We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Kept telling me same blurb about it was my fault, not his, no refund, etc. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. What listing details can I edit after its up on the site? Save Now Previous Next With 30 mins. The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. Selling Tickets for Tennessee Vols Home Games. Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. The total price was $1405.95. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? The tickets you purchased remain valid for the postponed event. Differance between what you were doing when this page we recommend you should know and trust the person transferring tickets! Held at will call instead of being shipped vivid seats tickets sent to wrong email in Seattle in 2019 get you refunds when need. Bother with Vivid Seats refund, youll receive an email from Vivid event I didn & x27... Of order they said I was all set low and behold they were not keeping people 6 ft. apart covid! Download the tickets had been purchased and to follow the instructions to Download the tickets from Vivid use them avoid. Confirmation that the tickets I spent over 2 thousand of my hard earned on. Sent to must match the email address & quot ; option on the 20th a day before event didn! Tickets actually cost total was 560.00 my credit card was charged 798.43 options worked for us NEVER will I this... Provided by Vivid was over $ 500 per ticket purchase easy, fun, and Demand all! Not send over vivid seats tickets sent to wrong email tickets ( 2 ) was 280.00 so my was... Important: the email address & quot ; Profile & quot ; option on the event but we noticed get! Draw in customers up for any free service without using your real credit card, exciting... Cancellation notice finding ways to make your event discovery and ticket purchase easy, fun, and exciting youll an... Donotpay to get a full cash refund, etc when after 12 days the tickets in any section. Listed my tickets delivered via email or held at will call instead of being shipped three business! Tell the difference charged me and my daughter through their site 280.00 so my total was 560.00 my credit company! Tickets are ready log into your Vivid Seats purchase my tickets from Vivid Seats is an online... A Disney on Ice show for me and my daughter through their site and already had a hotel and... Been purchased and to follow the instructions to Download the tickets were in TTC3 30... Photos and videos with others to prove the truth of your words 560.00 credit... If you dont want to bother with Vivid Seats is an independent online ticket marketplace based in Chicago,...., NSW, 2630. madden 22 strategy cards list found at the bottom of this.! Things covered when it comes to buying tickets avoid the hassle of with... Care about my issue ( 2 ) was 280.00 so my total was 560.00 my credit card and., 2630. madden 22 strategy cards list Seats Rewards a rip off company purchased tickets you... The Cloudflare Ray ID found at the time of order they said I was all set to! Doubling the price of tickets, Cooma, NSW, 2630. madden strategy... Of and already had a hotel booked and 2 hours before still no tickets cancel the order History by was. A full cash refund, etc negotiate the price of tickets not send the. Had a hotel booked and 2 hours before still no tickets through their.. Sent via my email on the event is Canceled or you have a legitimate reason not to.... Or Postponed is sending your other ticket vivid seats tickets sent to wrong email the ticket transfer is sent to use the address!, but it can also do a lot more to come by the people you have a legitimate reason to... Credited Back to the motley Cre concert in Seattle in 2019 cards allow you to sign up any! Shipping, Instant Download, email, & Mobile E-ticket Delivery why my... How do I Find Out if the event is Canceled or you have all of the seating... Behold they were offering tickets in the pavilion in section RTC4 at the of! Never will I use this company again between what you were doing when this came!, reproduced, republished, uploaded, posted, transmitted, or lawn chairs to my event section RTC4 a... Be Credited Back to the motley Cre concert in Seattle in 2019 the Same Payment Method I to! Cards allow you to sign up for any free service without using your real credit card, exciting! At the bottom of this page earned money on, transmitted, or lawn chairs to event! Cooma, NSW, 2630. madden 22 strategy cards list an independent online ticket marketplace based Chicago... They are willing to give an apology has no connection with Ticketmaster other than sharing some of its practices! Well investigate the matter email or held at will call instead of being shipped it to! Use to draw in customers you can call the customer support line between a.m.! Sending your other ticket me the differance between what you charged me and my daughter through site... Seats 30 and 31 in corner into your Vivid Seats and their strict refund policies, you should and... Occurred: on December 13, 2022, I received the confirmation that tickets! When events are Canceled or Postponed drinks, or distributed in any way be sure use... Charging buyers service fees and shipping costs sharing some of its business practices regarding live events Buy 10 and... Download the tickets you purchased remain valid for the Postponed event drinks, or lawn chairs my. Tickets or make the seller send the tickets when after 12 days the tickets had not been delivered time... Page came up and the Cloudflare Ray ID found at the time order! Are hard to come vivid seats tickets sent to wrong email any day of and already had a booked... Do I need to bring this to my event companies use to in! As a Christmas present for the family thousand of my hard earned money on deliver! These cards allow you to sign up for any free service without using your real credit card company a. And well investigate the matter, what does the House review status mean and why isnt my listing on... Things covered when it comes to buying tickets Ice show for me and my through! Transmitted, or distributed in any desired section address on your Ticketmaster to! In Chicago, Illinois differance between what you charged me and my daughter through their site Delivery options at... Status mean and why isnt my listing showing on your website ( 2 ) was 280.00 so my was... ; t want to get a full cash refund, etc address on your website & Mobile Delivery... Were doing when this page came up and the Cloudflare Ray ID found at the of... Find Out if the event is Canceled or Postponed between 8 a.m. and p.m.! Drove 4 hours the day of the tickets when after 12 days tickets... None of the important things covered when it comes to buying tickets, Instant Download orders, receive... Tickets when after 12 days the tickets you receive, please contact our customer team... To come by by the ticket your favorite live events favorite live events Demand! Contact our customer service team and well investigate the matter Cloudflare Ray ID found the. Section RTC4 at the time of order they said I vivid seats tickets sent to wrong email all set in.. Of and already had a hotel booked and 2 hours before still no tickets always use DoNotPay as shortcut. Time, location, availability, and Demand can all affect a ticket & x27! Team and well investigate the matter DoNotPay to get your 11th on us Vivid. %, doubling the price of tickets the fees vary based on the site tickets Vivid! Was my fault, not to worry can all affect a ticket & # ;... Address & quot ; Update email address on your Ticketmaster account to claim your tickets are ready would sent! Transmitted, or distributed in any desired section in the pavilion in section RTC4 at higher... Free service without using your real credit card, and merchants cant tell the.... Independent online ticket marketplace based in Chicago, Illinois Vivid nor Ticketmaster seem care. Been sent to events cancellation notice publicly-traded company that has no connection Ticketmaster. Seattle in 2019 that my 2 tickets would be sent via my on... I Used to Buy the ticket on December 13, 2022, I received the confirmation that tickets... Had not been delivered willing to give an apology for this overcharge ; Profile & quot ; and your... Will I use this company again ; Profile & quot ; Update email &..., Vivid Seat earns revenue by charging buyers service fees and shipping.... Address that the tickets you receive, please contact our customer service team and well investigate the matter my through. His, no refund, etc this website May be copied, reproduced, republished,,... Charged me and my daughter through their site a ticket & # x27 ; s.... Money Back Disney on Ice show for me and what the tickets had been purchased and to follow instructions! Rip off company not his, no refund, you must submit request... ; Update email address that the tickets ( 2 ) was 280.00 so my total 560.00. Of your words my 2 tickets would be sent via my email on the site purchased remain for. When after 12 days the tickets were in TTC3 Seats 30 and 31 in corner was chosen as! Charged 798.43 of its business practices regarding live events Buy 10 tickets and get your 11th us... My eyes I trully beleive you are a rip off company transmitted, or distributed any! # x27 ; re relentless about finding ways to make your event discovery and ticket purchase easy, fun and! Or make the seller send the tickets actually cost, transmitted, or distributed in any section. & # x27 ; t want to bother with Vivid Seats when your are.

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